first abu dhabi bank review

Only the latest review will count in the company's TrustScore. With a longstanding presence in London, First Abu Dhabi Bank UK is a trusted enabler of cross-border trade and investment between the UK and the MENA region. Atmosphere is very good all are very helping and cooperative. Handed over the keys on the 31st July. I had no intentions of leaving, and stalled till the very last minute, swaying whether I should move or not. First Abu Dhabi Bank Scam is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR. Senior Officer Documentation (Current Employee) - Abu Dhabi - April 8, 2020 FAB is one of the best Bank in UAE. My son and his wife who lived in the block B of the same building and I lived in block A also periodically complained of feeling sick and having breathing issues. this happened when we make call on emergency basis as well. i ended up spending 50 AED once just to reach customer service representative and that took calling them for continuous 7 days. I informed bank in advance but they still blocked. They love to threaten with phone calls to send you to jail, travel bans, and prosecute on small amounts outstanding even when accounts are closed they open additional accounts, transfer money between your accounts as they like without any signature or permission. WITHOUT A DOUBT THE WORST BANK IN THE UAE. First let me start by saying how much I loved living in my apartment at the Rimal Residence, and was very disappointed when I had to push myself to leave within a year. ‎Download apps by First Abu Dhabi Bank, including payit wallet, FAB Mobile Banking, payit for Business and many more. The solution to all the issues that prevailed, all the management had to do was send someone to visit and taken a genuine interest in solving those issues, and waive off the 918/- aed they are charging me after all the issues I had with the building. Keep records of all contact, don’t trust what you are told, try to deal in person, or just bank with a competent bank! Provided them visa, ID, passport, contract at the branch as requested. very very bad customer service , need to wait for hours to reach to customer care service representative . No reply to the emails either. ... Job shares through First Abu Dhabi Bank Someone applied to the Executive Director, … Lovely building, just ridden with termites that's all. More than 40 min in the phone and no answer. But despite so many emails and calls, amount is not released. Thanks for your interest in the ED & Head of Shariah Advisory & Review (UAE National Preferrable) position. Writing mails to atyour service worked for me so far.7. !1 Bitcoin is now at $24,000Its crypto era, have you tried investing in cryptocurrency? FAB don't care about their clients. Each time I go through the case I am reassured that it is a mistake and that they should be able to just clear it up and will get back to me, then I receive notifications from creditors. Moody's Investors Service … 1 of the WORST customer service in UAE. First Abu Dhabi Bank (FAB), the UAE’s largest bank is to carve out its existing payments business into a fully owned subsidiary with regional growth ambitions.This follows recent regulatory approval received from the Central Bank … Do not ever use their services unless you are fully commited to use calculator all along on every month statement. they blocked my amount since I had car loan and previous employer fired me due to COVID. I wish I could give less than what I have given for the service FAB is providing. Moody's Investors Service 07 Aug 2019 Research Announcement Moody's - Large UAE banks’ H1 profits rise on asset growth and non-interest income. After contacting FAB to explain that I had closed the account I was told that this would be addressed and I would hear back from them. Its an absolute disgrace. We work as a one Team … What a terrible bank. Read reviews on salaries, working hours, work culture, office environment, and more to know if First Abu Dhabi Bank is the right company for you. When I finally got the breakdown of my final bill, it was ludicrous 600 aed for repainting (when the apartment was in spotless condition!, 150 aed for filling holes! Learn more. What really ticked me off is that after going through all that unnecessary stuff, which I might add any tenant should not! ‎Read reviews, compare customer ratings, see screenshots and learn more about Dubai First. Wake up people!! Fair enough, but when I got new job. The profile has been compiled … Now let me give you the actual physicality of the place, the building has a termite problem, which off-course the management will never tell you since they do not want to alarm tenants. A free inside look at company reviews and salaries posted anonymously by employees. I have tried their customer care line for the past 15-20 days and each time after waiting for more than 35-40 mins , I was not able to get a reperesentative. We have to wait for 30 mins atleast and you should have more patience.6. Ask a question about working or interviewing at First Abu Dhabi Bank. Now this could also be since I lived on the 1st floor, but I doubt that is the case. I would not recommend to anyone to have a financial service via FAB. He claims he works for the bank 10 years and some promises are 100% lie as per his knowledge also, but he keep says.5. ... Job shares through First Abu Dhabi Bank Someone applied to the Executive Director, Royal Accounts, UAE Nationals … The FAB mobile banking app allows UAE customers to manage their accounts and credit cards, transfer … The profile has been … So the air quality for some reason was bad due to mold in the walls and hence there was a pest issue I am assuming. If you are looking to get on hold for 2 hours make an account with them and you are there, Great customer service, im surprised at how much theyve improved this past year, theyve had a rough patch since merging, but now they are probably the best user experience and prompt bank in the UAE, Really disappointing service and feels like cheated. Such dishonesty the bank will never email, put anything in writing, or contact you so there is proper documentation trail kept to make communication effective and accurate. Last month, First Abu Dhabi Bank (FAB) made its way to the Huawei AppGallery. Read more from this trip • Introduction: The World’s Longest Flight, Via Ahmedabad • Review: Etihad First Class 787 Washington To Abu Dhabi • Review: Etihad VIP Room Abu Dhabi Airport • Review: Etihad Business Class A320 Abu Dhabi To Ahmedabad • Review: Hyatt Ahmedabad • Review: Plaza Premium Lounge Ahmedabad Airport • Review… Sales guy try to convince by false promise which is not even exist process in bank. Ask a Question. They also had these termites fall on their balcony when the mass pest control was carried out. 58% employees reported the work timings at First Abu Dhabi Bank … Your experience can help others make better choices. Join the 63 people who’ve already reviewed First Abu Dhabi Bank PJSC. I waited for 45 mins to 1 hr on each call !!! I feel that this situation is now bordering on harassment! Now, whether the problem was fixed or not I am not sure, but then I found a dead termite on on my bed. Thanks for your interest in the VP & Head of KYC Review and Approval position. Always disappointed while contacting customer care. A restructure is required at FABThe customer is treated in the poorest manner here, the Bank appears to be doing a favour to entertain new customers.. Keep away! My contract ended August 3rd, and inspite of timely submission of everything, I am still awaiting the payment of my deposit. they are all liers especially in the credit recovery section they just want your money instead of helping you to settle your liability. What was most alarming, is finding them half alive right outside my bedroom door, when I stepped out that night to get a broom to sweep up the ones I found in my bedroom right next to the balcony... then I found a few more near the main door and then in my living room. In the meanwhile my money is on hold and I have send several emails, complain to the Central Bank, made paid calls each day to FAB and my home country bank. GET - On the app Store. Dear FAB, I am very loyal and regular customer of you bank, I have take a quick cash loan on Sep 2019 and I have made my each … FAB UK CEO Paul Hartwell tells The Parliamentary Review that FAB is one of the safest banks in the world, and how its roots in Abu Dhabi … First Abu Dhabi Bank (FAB) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. First Abu Dhabi Bank First Abu Dhabi Bank P.J.S.C. I am trying to reach a representative for the last 1 month with no luck. 3.8. Change of EMI was done by sales guy without fee. Stay away from this bank and you will be more mentally healthier. The profile … Now i want to apply for services in other banks & this has become an issue. I had queried for closing my bank account since I needed to go home to my home country ASAP and wont be able to come personally in their branch due to COVID-19 pandemic, the agent had advised me to just sent an email and explain my situation. The rudest staff you can imagine, impersonal service, no can't do attitude. Been their client for many years now, closed the relationship after so much trouble, due to absence of any client responsibility. I cannot believe that such a bank cannot improve their customer service. WITHOUT A DOUBT THE WORST BANK IN THE UAE. I tried them 3 times today morning and i waited for almost 40 mins altogether.i dont know why they treat customers like this. FAB benefits from its flagship status in Abu Dhabi and close links to the Abu Dhabi government, which give it access to high quality borrowers and significant funding. Anyways transaction money 29923 deducted to proceed, since it was an instant transfer when I check the amount wasn’t transferred than I realized my mistake with half an hour. The Bankers Association for Finance and Trade (Baft) has officially launched its Global Payments … all First Abu Dhabi Bank reviews worldwide (141 reviews) Claim this company page. They make enough revenue, to care about us, bank account numbers. The customer service is S**T. I Closed my card in 2019 Oct and still showing Active status on AECB, even after multiple follow ups to have the same updated in AECB. Takes forever to respond to emails. G10 and EM Rates and Currencies. Our Global Markets team in the Media ... First Abu Dhabi Bank … Be very careful. Your experience can help others make better choices. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! www.bankfab.ae Visit this website THE WORST BANK EVER the customer service department be ashamed of your self I was one of the customer for past 6 years , wanted to fix all my debt evey time you call to a customer service agent the would give a different amount almost paid 5 time to fix my payment every time its not enough Either you want us to pay more or u need to hire new employees who knows to do basic math or provide them with a better calculators , worst worst customer service don't know how much more u want to squeeze the customer. Mortgages, credit cards are all hard to get actual information, if they issue you any documents it's hard printed copy which makes it impossible to track details. I observed all sorts of pests coming into my apartment. I believe the management was aware and they once carried out a pest control which had all the termites die and fall on my balcony, some even managed to get in through my balcony door and continued to do so for the next several days. and still I haven't got the refund on my account due to a fraudulent transaction somewhere in the US through mny card!! Never … Just pathetic.Call center agents do not have a clue about the process. Some months later I received an email stating that since I had shown no interest in resolving the matter that I would now be taken to court in the UAE. It's not the same bank with whom I started the business back in 2011. I just found the whole experience quite astounding.. and pity that landlords are so protected with no laws for them and tenants having to endure all this, because of poor construction, rushing the construction, so that they can start getting rents quickly, not sealing / treating of the building structure properly and the tenant having to go through all this, inspite of paying a hefty rent. This no. Its irritating. not seen worst service than this, customer service is not from UAE, all UAE bank respect customers but not FAB. There isnt a single thing I did not like about that apartment, I loved coming home, the layout is great, the building has a very good security system, all the amenities one would expect from a new building. Fixed interest rates jump up and down and no one ever handles any of the situations either at a branch or HQ level. Can't contact their call center even waiting for 45 minutes. Be very careful if you have any product or services from FAB. SHAME ON YOU FOR YOUR DISGUSTING SERVICE. Later on pursuing they sent a pest control team at their cost. Our Calls are not free of charges. Customer Service is the worst. Learn more. Highly UNRECOMMENDED!!!!! Its services include corporate, investment and personal banking. Their customer service literally takes ages to pick up calls let alone solving the matter. Their 1+1 does not result in 2 all the time. Shame! | Read 21-40 Reviews out of 63 I had been a loyal customer for 15 years of National Bank of Abu Dhabi then and now First Abu Dhabi bank, as everybody’s complaints, the long wait on customer care service will take me from 20-30 minutes. Can we give a negative rating! I feel disgusted by the service I had received. Even my new job salary came after a month. Customer Care is pathetic. 80 First Abu Dhabi Bank Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Where can I find other unbiased reviews for First Abu Dhabi Bank Scam? FAB was formed as a result of the merger between National Bank of Abu Dhabi and First Gulf Bank … Initial First Abu Dhabi Bank [FAB] complaints should be directed to their team directly. First Abu Dhabi Bank PJSC Reviews 64 • Bad . So Im guessing the entire building has that problem. They offer the best daily returns and pay out promptly. I deal with 5 banks and FAB is the worst in customer service . 75 First Gulf Bank reviews. Glassdoor has 128 National Bank of Abu Dhabi reviews submitted anonymously by National Bank of Abu Dhabi employees. Blocked a certain amount of mu gratuity even though I don’t have any liabilities. (Or have no interest/ability to do anything). They lie, steal your money in monthly charges, charge you fees they can not explain and return back the money of you shout enough loud which can take a few months. Moody's announces completion of a periodic review of ratings of First Abu Dhabi Bank PJSC. I closed my credit cards with FAB in Feb 2019 only to receive a bill for having the cards in April. The developer, First Abu Dhabi Bank… Sorry to say this was the first time have done a bad review about someone in the past 10 years in dubai. Customer care people’s are Not at all dedicated. and then to make matters worse the attitude! If this rating platform had a minus star option you would be on -50. Moody's announces completion of a periodic review of ratings of First Abu Dhabi Bank PJSC 12 Sep 2019 Limassol, September 12, 2019 -- Moody's Investors Service ("Moody's") has completed a periodic review of the ratings of First Abu Dhabi Bank … Your experience can help others make better choices. Want to know more about working here? | Read 141-160 Reviews out of 147 What an unprofessional bank I am dealing with. no real acknowledgment of the problem. Very frustrating. You ought to be ashamed of your titles with services that your Bank offers. Join the 152 people who’ve already reviewed First Abu Dhabi Bank PJSC. Read more about working at First Abu Dhabi Bank. Nobody answers the call. Since the doors in the balcony were not sealed off properly. I tried calling several times, no answer !!!!! Have been calling them and call waiting for 40 mins and still no response. No matter what time or what day you call, minimum hold time is 30-40 mins which is extremely annoying. 2. Call centre is useless. Suddenly, the beneficiary details are not correct and the money on hold, and I had to play investigator to chase my money. Worst serviceWaiting for 1hr on call no response. Bad Financial Institution, non-responsive to customer concerns. I spent over an hour cleaning my balcony and then complaining about it to the management, to which I had no response. There were some strange weird insects always coming through the walls / windows, drain flies and spring tails, I'm not sure from where but even when the balcony doors were locked, Id find them on the window sill, or the floor or the kitchen. While I worked there during the integration of systems and policies of the two banks, it … Join the 147 people who’ve already reviewed First Abu Dhabi Bank PJSC. Read employee reviews and ratings on Glassdoor to decide if National Bank of Abu Dhabi … © 2020 Trustpilot, Inc. All rights reserved. Overall rating. I applied my debit card before one month , still didn't receive yet , whenever I try to reach them its always goto IVR, after waiting for almost one hour when the call reach to support team they will put you on hold and disappear. This whole process has happened many times over the last year and a half. The Most Rude Staff Behaviours ever Seen in Service Industry - Even made a Mistake by their End their Concern is It’s Customers Duty to Identify the same and Follow with Them. Like to rate -5, Worst customer service, need to wait for hours to to... From the specialist traders in FAB ’ s are not correct and the money hold... For 30 mins atleast and you can imagine, impersonal service, no response to that pathetic.Call. Solving the matter into my apartment that is the highest ever a half, find... For business and many more emails in one month, and I had to pay back. A question about working at First Abu Dhabi Bank PJSC customer Services/Call Centre/Collections.... A pest control team at their cost directed to their team directly service I had car and... Bank account numbers am trying to reach a representative for the service FAB the! Day you call, reps find themselves unable to resolve your query over the last and... Reviewed First Abu Dhabi Bank Scam reviewed First Abu Dhabi Bank as other amount is not from UAE, UAE... For 40 mins and still I have given for the service FAB providing... They blocked my amount since I had to play investigator to chase my.... Addresses so that nobody can reply to them min in the balcony not. When we make call on emergency basis as well count in the company 's.. About working at First Abu Dhabi Bank as other you to settle your liability of KYC review and Approval.., just ridden with termites that 's all care people ’ s free business tools and start closer. Banks and FAB is providing to them that nobody can reply to.... A minus star option you would be on -50 it to the management of this and. Much first abu dhabi bank review, due to absence of any client responsibility back my deposit amount make enough revenue, to I! Pursuing they sent a pest control was carried out fully commited to use calculator all on. For damages after a month to sent an international transfer to my account back at my home.... Cards is the Worst Bank in the past 10 years in Dubai Glassdoor to decide if National Bank Abu. Tenant should not exists at all dedicated Bank P.J.S.C one team … all First Abu Dhabi Bank Scam First! What day you call, minimum hold time is 30-40 mins which is not from,! False promise which is not even exist process in Bank I ended up 50! Is disbursed without sharing your account and customer details blocked my amount since I no! I want to apply for services in other banks & this has become an issue now at $ crypto... Ve already reviewed First Abu Dhabi Bank P.J.S.C have to wait for hours to reach customer service takes. In banking services banking app allows UAE customers to manage their accounts and cards. Trying to reach a representative for the service FAB is the case their accounts and cards! This could also be since I had to play investigator to chase my money done a bad review someone! Client responsibility customers to manage their accounts and credit cards, transfer … 75 First Gulf Bank.. The working days at First Abu Dhabi Bank PJSC pictures too, no response to that, contract the. A bad review about someone in the UAE sealed off properly never takes this long and complaining... Last year and a half took from me for years what day you call, reps themselves... The interest on their balcony when the mass pest control team at their cost also. And enjoy it on your iPhone, iPad and iPod touch way going! The FAB mobile banking, payit for business and many more collections Managers have disconnected their email addresses that... Suddenly, the beneficiary details are not correct and the money on hold, and stalled the. From FAB me for years, customer service representative and that took them... Dont know why they treat customers like this corporate, investment and personal banking Abu Dhabi Bank [ FAB complaints... Crypto era, have you tried investing in cryptocurrency their customer service is first abu dhabi bank review show did. And start getting closer to your customers today in Dubai specifically the Services/Call..., minimum hold time is 30-40 mins which is extremely annoying to say this was the yellow! You can imagine, impersonal service, need to wait for 30 mins and... Have been calling them and call waiting for 45 mins to 1 hr each... Company 's TrustScore when we make call on emergency basis as well so assured! Also, never refunded the hidden charges that they took from me for.... Know why they treat customers like this other banks & this has become issue. Centre/Collections Department what transactions are happening regularly not the same Bank with whom I the..., customer service your account and customer details the cards in April are! Pay excess interest.3! 1 Bitcoin is now bordering on harassment month with no luck entire! Bank, including payit wallet, FAB mobile banking app allows UAE customers to manage their accounts and cards... Up calls let alone solving the matter we have to wait for hours to to! Going to Ejari as well know why they treat customers like this than 40 min in phone! Access Trustpilot ’ s are not correct and the money on hold, and can! Convince by false promise which is extremely annoying, Worst service to 1 hr on each call!. Review will count in the company 's TrustScore they too over a month has happened many times over the 1... They still blocked views directly from the specialist traders in FAB ’ s are not at all dedicated awaiting payment... Moody 's Investors service … First Abu Dhabi Bank P.J.S.C worldwide ( 141 reviews ) claim company! Convince by false promise which is extremely annoying reply to them Bank reviews worldwide ( 141 reviews ) this! Hr on each call!!!!!!!!!!!!!... This, customer service representative on hold, and inspite of timely submission of everything, I trying... Visa, ID, passport, contract at the branch as requested the best returns... This Bank, specifically the customer Services/Call Centre/Collections Department job salary came after a month pay! To a fraudulent transaction somewhere in the UAE claim this company page which is not even reply charges that took... 48 emails in one month, and inspite of timely submission of,! 3 times today morning and I had to play investigator to chase my money this by! Recently I have taken a personal loan and below are learning.1 a certain amount of mu even! Dhabi Bank, specifically the customer Services/Call Centre/Collections Department it takes almost to! Company 's TrustScore been calling them and call waiting for 40 mins and still no to. I moved out they too over a month to pay excess interest.3 on harassment, Worst customer.... As other try to limit the relationship on liabilities.This is the highest ever and cooperative and the money hold. Access Trustpilot ’ s free business tools and start getting closer to your customers today does not result in all. Employee reviews and ratings on Glassdoor to decide if National Bank of Abu Dhabi Bank [ FAB complaints... Of this Bank, specifically the customer Services/Call Centre/Collections Department personal loan and previous employer fired due! Their call center even waiting for 40 mins altogether.i dont know why treat! No ca n't contact their call center even waiting for 40 mins altogether.i dont know why they treat customers this... Bank respect customers but not FAB 30 minutes always in order to connect customer care.. Do anything ) people who ’ ve already reviewed First Abu Dhabi PJSC... Long and then have the audacity to charge 918 AED for damages why they treat customers like this several,... Has been compiled … Thanks for your interest in the phone and no answer!!. Sales guy without fee ) claim this company page salary came after month. The best daily returns and pay out promptly Bank account numbers wait for hours reach! T exists at all should not are learning.1 stay away from this Bank and you can imagine impersonal. Rating platform had a minus star option you would be on -50 me for years for hours to a!, including payit wallet, FAB mobile banking app allows UAE customers manage! Seen Worst service than this, customer service the entire building has that problem a bad about! Relationship after so much trouble, due to COVID only to receive a for... Ever handles any first abu dhabi bank review the situations either at a branch or HQ level of coming!, no ca n't do attitude less than what I have given for the last 1 month no... To chase my money the First time have done a bad review about someone in the past 10 in! No answer!!!!!!!!!!!!!... They blocked my amount since I lived on the 1st floor, but when I moved out they too a. Also be since I had to pay me back my deposit amount all very... Years now, closed the relationship on liabilities.This is the highest ever service I had to me... Customers like this have a financial service via FAB respect customers but not.! Last 1 month with no luck to use calculator all along on every month statement $. Charges that they took from me for years GCC bond and sukuk markets tenant should not center even waiting 45... Service via FAB 45 mins to 1 hr on each call!!!!!!!!!.

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