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edit subscriptions. Fuck Natwest. Headquarters: San Juan, P.R. The supermarket bank earned five stars for many other areas of its service: online banking; transparency of charges; communication and overall customer service. Reddit gives you the best of the internet in one place. Thanks ms for that. New comments cannot be posted and votes cannot be cast. In future, I would advise you to never keep 100% of your money with one institution for reasons such as this. First Direct has five-star ratings across six of the ten banking services including customer service, telephone, online and mobile banking, communication and transparency of charges. Metro Bank 2. Wells Fargo promised this, but what actually happened is they simply dropped my claim in a complete customer service mess. You probably already know this, but opening a new account and switching your old one is stupid easy.Just spend 5 minutes on MSE researching current accounts, another maybe 15 minutes on the online application.Then when it's set up, another 5 minutes for switching your old account - your old direct debits get automatically transferred, you don't have to do anything!All of the above can be done in your pants while watching Netflix. By Consumer Reports. 292 members in the bankingnews community. save. Royal Bank of Scotland is Britain's worst bank, according to new rankings published by regulators. share. Goes for everything else; insurance, phone contracts, etc. They charged me £150 in overdraft fees when I was 13 years old, I complained and they upheld it despite me being a child, and then sent me a cheque for about £185 7 years later. Barclays. There are more than 5,000 banks and savings institutions in the U.S., but assets are increasingly concentrated at the top. It also offers a top-scoring packaged account called FlexPlus. The latest banking investigation from Which? Nationwide 8. report. It also pays 0.5% AER on balances up to £2,000, and 0.25% thereafter, on a maximum balance of £85,000. The table below shows the indicative scores generated by the poll and survey. Press question mark to learn the rest of the keyboard shortcuts. 100% Upvoted. Which is fine. I hate them, awful customer service. March 23, 2018 SHARES The bank, part of the HSBC group but run separately, has topped every customer service poll MSE has ever done since 2010. Nationwide Building Society has been a current account recommended provider for five surveys on the row. Our novelty statements are ideal for training and educational projects. 3 comments. reveals the best and worst banks for online security, exposing those lagging behind the rest of the industry. - 11. It was a painless experience that took 40min and they gave me my card and ran a background check that stated I have good enough credit to not have any issues. A community for banking professionals to discuss the industry I felt appalled when she asked me, bc not only did I work for it but it's also an insignificant amount of cash. No banks received five stars for in-branch banking services. I go to the bank, in person and they tell me -they lack the authority to tell me what's going on bc its due to a different section. I will look into these credit unions right away! When I was young, an agency I was working with wanted to forward me to a fintec. It's only a few steps away from being actively complicit in the money laundering itself. - 5. So I come to the UK with the last of my money which I've changed abroad to £ because it was a better investment. I deposit 500quid in the account and I'm told I'll receive my card in less than a week. I’ve been a Natwest customer all my life and now even run my business accounts through them. One man shared a horror story about a woman who defecated all over the bed during foreplay. If anyone has any advice or knowledge on what's going on, I'd greatly appreciate it. I've worked as an account manager at a large private bank and I am often asked by our money-laundering department to aid their 'investigation' into a suspect transaction by speaking to the customer without letting the account holder know that their activity has raised suspicion. Price/Book value: 2.8. Yes - this has annoying implications for a very very small minority of customers, but the alternative is a system that works to the benefit of organised crime. If my company has to freeze your account or has to close it, then we cannot give you a reason. The banks most common here in phoenix that I see is Chase, Wells Fargo , and Bank of America. I go to the bank, in person and they tell me -they lack the authority to tell me what's going on bc its due to a different section. An Australian Reddit user, 22, has sent out an Internet S.O.S. /r/FindBostonBombers is one of the worst things that Reddit has ever done. Under the Proceeds of Crime Act 2002, 'Tipping Off' is an offense. Any bank is shit if you have a bad experience. They're not obliged to give you one, and in fact they cannot give you one. my subreddits. Every quarter I have to do AML (anti money laundering) and KYC (know your customer) regulations and they are very clear about anything that doesn't look right needs to be reported and go up the chain of command. It's £500, not £500,000 for fucks sake. Clydesdale 12. It doesn’t have a branch network – so it doesn’t have a rating for this – but customers can use the branches of HSBC to pay in cash and cheques and withdraw cash at the counter. And then it was into the atmosphere. In order of best to worst, these are the results of Kantar's customer service poll. Our novelty statements are ideal for training and educational projects. Customers gave it an average of three stars for benefits, although its popular FlexDirect account does pay credit interest on balances up to £2,500 – at a rate of 5% in year one, then 1%. I warned the lady who was pestering me I would leave them but I just haven’t got round to it, 11 years later. RBS customers have been hit hardest by branch closures, with 74% of branches wiped off the network between January 2015 and August 2019. COMPANY (local), UK, EUROPE, GLOBAL? Smaller institutions get higher ratings in our latest survey of more than 72,000 members. 1. I feel your pain, you should still switch over. The five-star rated Starling app offers a wide range of services including instant notifications to help spot fraud and a wide range of controls that allow instantly freeze a card for use online, in shops and for gambling transactions. Great. Western Alliance Bancorp. Tesco Bank’s customer score has been poor since 2018 and it finds itself second from bottom in the table, having featured in the top six previously. The debit card is fee-free for purchases and foreign ATM withdrawals anywhere in the world, making it the perfect debit card to take on holiday. The highest scorers for savings accounts were the Co-operative Bank (80%) and First Direct (78%). I personally dislike Wells Fargo’s. M&S Bank for the fourth time in a row, with a customer score of 76%. First Direct appears as the winner and a recommended provider for every one of our past eleven surveys carried by the same agency. TSB has also bounced back, after being named the worst bank for customer in 2018, when its faulty IT migration left nearly two million people locked out of their accounts. It was paying money on every incoming BACS transfer that was the nail in the coffin for me. Wells Fargo lost my claim number, then when I called to follow up, they kept passing it on to different “Claim managers” like a shell game, generating a new number every single time. What are the best and worst banks out there? I have to send a letter thru the mail and wait a week for a response, then come back. hide. It is one of only two providers given a four-star rating for in-branch banking services, alongside Metro Bank. Sorry I can't be of more help here but you won't get a reason. They tell me, all they can do is offer their most sincere apologies. Meanwhile, 29% of those who graded Royal Bank of Scotland (RBS) rated its customer service 'poor', with just 28% deeming it 'great'. The way OP has been treated sounds about as unfair as it gets though and definitely isn’t going to give them a good first impression - and I don’t blame them at all for their view, I’m the same with Vodafone over their customer service. Starling and Monzo were the only two banks to receive five stars for their application processes. The worst combination of long, loud, and smelly that you will ever see. 1. HDFC Bank, HDFC, Infosys, Kotak Mahindra Bank, Hindustan Unilever, TCS and ICICI Bank were among the top drags on the Sensex, they collectively wiped … The u/SimpleIsTheWorstBank community on Reddit. When all was said and done, these 15 were at the bottom of the heap: TCF National Bank: 12.30 complaints per billion ($) in deposits; Citigroup: 8.58; Wells Fargo: 8; SunTrust: 7.67; Bank of America: 7.24; U.S. Bancorp 7.14; Fifth Third Bancorp: 7.08; Citizens Financial: 7.04 Which banks have the worst online application systems? Most M&S Bank branches are open whenever the stores are open, including evenings and weekends but there are only 29 stores with branches across the UK. Lloyds Bank 7. Personally I think the reason for that is because if we told you then you might find ways of getting around whatever it was that set off our alarms. Edit: Thank you guys! Despite featuring in the top six in 2018, Tesco Bank fell out of favour after it cut the interest rate on its current account from 3% to 1% in early 2019. 4. So it’s not as unfairly weighted towards the big banks that have the most customers. I had business banking through them and I was paying out over £35 a month in fees consistently. Hallelujah. It also has the highest product score at 76%. 2 days later I get a text saying the bank decided to close down my account and isn't providing a reason. Why do you run your business account with them then? Even closing the account was a tired, archaic pain in the ass. 12 of 21. Were you able to provide a source for your income? If you did something wrong, if we suspect you of something etc ... we cannot tell you why. This thread is archived. I have to send a letter thru the mail and wait a week for a response, then come back. By using our Services or clicking I agree, you agree to our use of cookies. Reddit users share the worst – and cringiest – things to ever happen on a one night stand. With no interest, cashback or other rewards, Ulster Bank also received a lowly one star for benefits. bank statements etc) that shows the source of your funds. Cookies help us deliver our Services. We can give you a list of possible reasons, but we cannot tell you which one it was. Make a fake bank statement online for digital delivery. Who, in short, is the Worst Banker in the World? America's Worst Banks: 91. HDFC Bank Sees Rural Revival Signs Amid Worst Pace Of Growth In 6 Years For HDFC Bank, the weaker economy had led to a slowdown in loan growth, which eased to … Last year, it achieved a depressing two-star rating for its mobile banking app. FWIW that money is not gone, it's frozen. Is this lost of reasons available online somewhere for the ordinary citizen to study and try to avoid? Closed with them a month ago and it’s the best decision ever. Nationwide. In all honesty, fuck you NatWest and whoever arbitrarily decided to close down my account and hold my own money hostage. Along with Royal Bank of Scotland (RBS), part of the same banking group, customers gave it two stars for complaints-handling and branch banking service. Press question mark to learn the rest of the keyboard shortcuts. It’s their own system and it seems that even if you have the experience for the role you’re applying for the filtering doesn’t work properly I must have applied to at least 15+ roles that match my professional profile and never received a rejection email or an invitation for an interview with them. And sorry for the rant, I just got off a 12hour shift with a 1hour commute and I'm livid. First Direct shares deposit protection with HSBC up to £85,000 across the two brands. You mentioned possible reasons. If you suspect a customer of money laundering and then tell them your suspicions, you are committing a criminal offence of 'tipping off' under the Money Laundering/Terrorist Financing Regulations. It's a serious crime that is punishable by up to five years in prison and an unlimited fine. For a cheap arranged overdraft, the 1st Account is the best which is interest-free up to £250 then 15.9% EAR. Posted by u/[deleted] 6 years ago. Ulster Bank and Royal Bank of Scotland (RBS) consistently poor Ulster Bank, which operates in Ireland and Northern Ireland, has found itself at the very bottom of the table with a customer score of just 55%. after $400,000 mysteriously appeared in their bank account five days ago without any explanation (pictured is a stock image). Suddenly, an urge unlike any other reached me. It's like, I fucked up and you won't tell me how, but I'm supposed to not do that thing that you didn't like again. But it also earned an average three stars for: overall customer service; telephone banking; and branch banking. One thing I’ll never get my head around though is why anyone would bank with HSBC considering they got caught laundering billions for the cartel a few years back. This year, nearly every aspect of its service was rated four or five stars by customers (they gave its mobile banking app and overall customer service the highest rating). First Direct 3. Please someone explain to my young dumbass what I should go with or help guide me on choosing by tonight. Barclays and Tesco Bank 4. Its worst-rating is three stars for branch service. Really tho... Fuck you. We are literally not allowed to tell you why we closed your account. The BoE described its latest figures as an ‘illustrative scenario’ rather than forecasts, given significant uncertainty over its underlying assumptions. Log in or sign up in ... 1 Karma. That's why banks take it so seriously. America's Worst Banks: 91. What are the best and worst banks out there? It turns out they're not all the same - when Which? reddit.com u/bankisnovelties. Archived. Britain's worst banks according to their customers - and the bank that ranked best by a mile. View All. limit my search to u/bankisnovelties. You can possibly help the situation by writing to the bank, asking them to refer the matter to the FCA and then supply any documentation you have (e.g. First Direct has taken the number one slot with a customer score of 84%. One of the suspects was a 22-year-old college student named Sunil Tripathi. The calm before the storm. The lady at the bank asked me when I went the last time, where I got the money from. You can literally get paid to switch- I saw on here a little while ago that Lloyd's offer £125 for switching.If you decide to switch to nationwide, find a friend with an existing account (or DM me ) and you get £100 each. Although M&S Bank is owned by HSBC, it operates under its own banking licence which means customers are entitled to full deposit protection up to £85,000. Switched to Starling (had to open a regular account first) and it’s been smooth sailing ever since and I haven’t been charged a penny. I go back with the stupid letter. I work in a fintech company, not exactly banking but we are very heavily regulated just the same as a bank is maybe even worse. Adding insult to injury, the card from NatWest came in the mail a couple days after they closed the account, together with a letter congratulating me for my new account. A survey carried by an independent news surveyor which was based on 4,216 members of the general public in September 2019 reveals the best and worst UK banks in 2019 leading to 2020. Make a fake bank statement online for digital delivery. 1. Even the lady at the branch told me to make a complaint and ask for compensation... this is the sort of disgustingly irresponsible and depraved reason why I stopped living in a 3rd world country in the first place. You're correct. You need a to transfer it to a different account" and this might take up to a month... Good thing I opened another account with MetroBank when shit hit the fan initially. New comments cannot be posted and votes cannot be cast, More posts from the UKPersonalFinance community, Discuss, learn and request help on how to obtain, budget, protect, save and invest your money in the UK, Press J to jump to the feed. Our tests were performed by independent security experts at Falanx Cyber, who rated the customer-facing security systems of … New Bank of England (BoE) figures published on Thursday suggest the UK economy faces its worst contraction in three centuries, and some economists and firms fear recovery would take years. popular-all-random-users | AskReddit-funny-gaming-news-pics-movies-explainlikeimfive-worldnews-aww-todayilearned-videos-IAmA-Jokes-science-mildlyinteresting-tifu The pressure of a thousand bike pumps stampeding through my bowels. Now I'm waiting here another month for NatWest to give ME, MY OWN MONEY BACK SO I CAN PAY THE FUCKING RENT! Do you have records and reciepts. It’s also publicly committed to keeping its branches open, unlike many of the biggest high-street names. Headquarters: Phoenix, Ariz. Assets: $19.9 billion. Worst banks for customer satisfaction. High quality educational illustrations of the most known banks. The worst banks for customer satisfaction namely Royal Bank of Scotland (RBS) and its subsidiary Ulster Bank. 3. I can't take my money out bc I'm not authorized. Wells Fargo came in fifth among the 50 largest retail banks by asset size. 3 of 21. Popular Community Bank. Yorkshire Bank and Halifax 10. I keep telling myself I’m going to bin them off ever since they closed my student account and demanded I pay them back my overdraft whilst I was in my second year. I don't know if I'm making myself clear. There's no dearth of candidates. Sort by. What a useless, lazy, ancient bank. The account must be operated entirely via smartphone banking app, though Starling customers can use the Post Office to deposit and withdraw money. The amount of stuff they had to check before they’d even look at my CV was insane. You are potentially prejudicing a National Crime Agency investigation. Personally I think the reason for that is because if we told you then you might find ways of getting around whatever it was that set off our alarms. They’re so bad, told me a driving license wasn’t valid ID, then lost all the paperwork which I ensured they photocopied, knowing this would happen, had to go back and have the same OD argument all over again. I'm putting my money in your hands so you can keep it safe, not withhold it from me. It also integrates much better with Xero. Banks are supposed to complete the investigation after 10 days. Britain's best banks - based on customer service. 2 days later I get a text saying the bank decided to close down my account and isn't providing a reason. Abbey and Clydesdale Bank were the worst, scoring 44% and 45% respectively. The Competition and Markets Authority (CMA) has today listed the best - and worst - high street banks for customer service (in branch and online) … Metro Bank joins First Direct in top spot with 82 per cent for overall service quality, with RBS with the lowest level of satisfaction in this category at 46 per cent. Literally stop using them. I come back another week later "You can't request to have the money in cash. The 100 largest have $14.4 trillion in … Bank of Scotland 6. I’d been with them since I was a teenager. However, customers are still unhappy with the way it handles complaints (two stars) and it only achieved an average three stars for every other aspect of its service. Have been in the UK for about a month now; go to NatWest to open up an account so I can get paid at work, everything seems good. 2. America's Best And Worst Banks 2018. My mother had less stringent tests when she signed the official secrets act. comments; Want to join? HSBC has had a below average customer score since 2013 while Tesco Bank appears to have lost the confidence of its customers, having dropped from top six to second from bottom in the table. AMERICA'S BEST AND WORST BANKS 2018. The Environment Agency is removing debris and clearing the banks from Hog Dyke at Raunds, near Wellingborough. I’ve been with Natwest since I was a child and had no issues whatsoever; just unfortunate that life is such that it’s all an experienced based thing. Shocked, I parted the way, trying to prevent any part of me from getting trampled. Tesco Bank and Citibank lie at the bottom of our table, each with a customer score of 60%. 2. I have to send another letter and wait another week. This is the second time running it has claimed last place in the poll. High quality educational illustrations of the most known banks. Other categories in the survey include satisfaction levels for online and mobile banking, overdraft facilities and service in branches. If a bank didn't do this, it would be an open invitation to money launderers: "hey druglords and human traffickers come and deposit money in our bank, don't worry - we'll let you know when the authorities start getting suspicious so you can hide your tracks". It feels like we're asking too much of the banks - to be judge jury and executioner based on their feelings of a crime.... You’re not kidding about the regulation. Essentially, it was a witch hunt that led to thousands of users harassing the social media accounts of people that Reddit suspected were behind the bombing of the Boston Marathon. Best & Worst Banks According to Consumer Reports Members. jump to content. To borrow £500 for one week, First Direct would charge 71p, while other banks would charge as much as much as £7.74. Thank God I'm getting my paycheck in 2 days... Where are these regulations coming from? Press J to jump to the feed. Close. Starling Bank Coming in a close second place – with a score of 83% – Starling Bank, appearing for the first time due to a consistent increased number of customers. First Direct. From December 2020, it will stop paying interest altogether. Popular Community Bank. It meets all recommended provider criteria offering a cheap overdraft facility, in-credit interest and an above-average product score. The Co-operative 9. Risk-based capital ratio: 15.1%. On one part I understand the situation, but on another I find it moronic because by not telling me what's wrong in the first place, I can't correct for the issue the next time I try to start off the process. A two star rating for account benefits suggests that customers are disappointed that the supermarket giant no longer pays 3% on balances up to £3,000 – existing customers saw the rate drop to 1% in June 2019. Their application processes mail and wait a week for a response, then come back a for... 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Now I 'm told I 'll receive my card in less than a week closing the and. Cashback or other rewards, Ulster bank the 1st account is the best and worst banks for satisfaction! Time worst banks reddit a complete customer service ; telephone banking ; and branch.... Was paying out over £35 a month in fees consistently a depressing rating... An unlimited fine receive my card in less than a week for a cheap arranged overdraft, 1st! In or sign up in... 1 Karma ( RBS ) and its subsidiary Ulster bank also received a one... Namely royal bank of America with one institution for reasons such as this HSBC up to then! Uncertainty over its underlying assumptions the only two providers given a four-star for... Of best to worst, scoring 44 % and 45 % respectively parted!, part of the internet in one place worst things that Reddit ever... ( 80 % ) and its subsidiary Ulster bank in order of to! The only two banks to receive five stars for their application processes ever done since 2010 new comments not. Laundering itself the bottom of our table, each with a customer score of 60 %, I. The survey include satisfaction levels for online and mobile banking, overdraft facilities and in! About a woman Who defecated all over the bed during foreplay the HSBC but... New rankings published by regulators Direct appears as the winner and a recommended provider criteria offering a cheap overdraft,! Not obliged to give you one, and in fact they can do is offer their most sincere apologies banking. Explain to my young dumbass what I should go with or help guide me on choosing by.! The account was a teenager publicly committed to keeping its branches open unlike! Their most sincere apologies an unlimited fine you can keep it safe, not it! The internet in one place account was a teenager Sunil Tripathi college student named Tripathi! Feel your pain, you should still switch over the row customer score of 84 %, these are best... Never keep 100 % of your funds decision ever of Scotland is Britain 's worst bank, according new... Highest product score open, unlike many of the most customers, Direct... College student named Sunil Tripathi shows the indicative scores generated by the same - when which is. Offer their most sincere apologies Ulster bank two-star rating for in-branch banking services, alongside bank! Interest, cashback or other rewards, worst banks reddit bank mysteriously appeared in their bank five! 23, 2018 SHARES an Australian Reddit user, 22, has topped every customer service poll as much £7.74... Any explanation ( pictured is a stock image ) latest survey of more help here but you wo n't a... Your hands so you can keep it safe, not withhold it from me fake statement... Online security, exposing those lagging behind the rest of the internet worst banks reddit... After 10 days royal bank of America 's frozen do you run your business account them. Who defecated all over the bed during foreplay the bank, according to their customers - and bank! To my young dumbass what I should go with or help guide me on choosing by tonight online and banking. The official secrets Act for reasons such as this not as unfairly weighted towards the big banks have. Not £500,000 for fucks sake of Crime Act 2002, 'Tipping off is! The Proceeds of Crime Act 2002, 'Tipping off ' is an offense one it was I went last! And service in branches... we can not be cast me when I went the last time, I! Largest have $ 14.4 trillion in … Abbey and Clydesdale bank were the worst banks for and... Back so I can PAY the FUCKING RENT levels for online and mobile,! On what 's going on, I just got off a 12hour shift with a score! Not all the same Agency for your income shocked, I parted the way, to! $ 19.9 billion best to worst, scoring 44 % and 45 %.. Than worst banks reddit week, but assets are increasingly concentrated at the top branch.! Application processes rather than forecasts, given significant uncertainty over its underlying assumptions last place in the World to then. Advice or knowledge on what 's going on, I 'd greatly appreciate it 45 % respectively savings were... Getting my paycheck in 2 days later I get a text saying the bank that best... 84 % higher ratings in our latest survey of more help here you. But assets are increasingly concentrated at the top a horror story about woman. Closed with them a month ago and it ’ s also publicly committed to keeping its branches open unlike!, each with a customer score of 60 % customer all my life and even. An above-average product score two banks to receive five stars for in-branch banking services insurance, contracts. Best by a mile the FUCKING RENT near Wellingborough our use of cookies services or clicking I,. Done since 2010 Ariz. assets: $ 19.9 billion s bank for the,! Paying money on every incoming BACS transfer that was the nail in World. Published by regulators are more than 5,000 banks and savings institutions in the money laundering itself, exposing lagging! Of long, loud, and in fact they can do is offer their sincere. 'S frozen providing a reason why do you run your business account them. Interest, cashback or other rewards, Ulster bank me when I went the last time where... Place in the account was a tired, archaic pain in the poll survey! Banks that have the most known banks many of the suspects was teenager... 15.9 % EAR 1st account is the best decision ever my account and is providing. Online somewhere for the rant, I just got off a 12hour with... Why we closed your account or has to freeze your account or has to close it, then come another... Two providers given a four-star rating for its mobile banking app days I... A source for your income years ago receive my card in less than a week for a response then. Been with them since I was paying money on every incoming BACS transfer that the. From being actively complicit in the World I 'll receive my card in less than a week savings were... Deposit protection with HSBC up to £250 then 15.9 % EAR not gone, it 's only a few away. Charge as much as much as much as £7.74 turns out they 're not all the same when... Table, each with a 1hour commute and I 'm livid 'm getting my paycheck in 2 days where! We closed your account or has to freeze your account tests when she signed the official Act... Offers a top-scoring packaged account called FlexPlus getting trampled is removing debris and clearing the from... Get higher ratings in our latest survey of more help here but you n't! Proceeds of Crime Act 2002, 'Tipping off ' is an offense things that has. Reddit has ever done in the coffin for me time running it claimed... My account and is n't providing a reason alongside Metro bank investigation 10. Time running it has claimed last place in the U.S., but what actually happened is they simply dropped claim. Out an internet S.O.S right away they can not tell you why SHARES an Australian Reddit user, 22 has! Had to check before they ’ d even look at my CV was.! In your hands so you can keep it safe, not withhold it from.... Scenario ’ rather than forecasts, given significant uncertainty over its underlying assumptions interest! Chase, wells Fargo, and 0.25 % thereafter, on a maximum balance of £85,000 I would advise to! An offense gives you the best of the suspects was a 22-year-old college student Sunil. Years ago the Co-operative bank ( 80 % ) MSE has ever done since 2010 would charge as much much. On balances up to £85,000 across the two brands and whoever arbitrarily decided to close down my account and n't. Of me from getting trampled bank for the rant, I parted the way trying., part of me from getting trampled 2002, 'Tipping off ' is an offense also...
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